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Security Systems Technical Support Specialist

Job ID: J0118-0385
Classification: SEN-07
Job Type: Determinate (6 months plus, Full-Time)
Location: Ottawa, Ontario, Canada
Closing Date: January 26, 2018

Open To

The general public

About this job

Purpose
To staff two positions of Security Systems Technical Support Specialist on a determinate basis and to establish a pool of qualified candidates that may be used to staff future determinate or indeterminate vacancies for this position or for other similar positions.

Summary of Duties
Under the leadership of the Chief, Physical and Technical Security, and working closely with the Locksmith and the Senior Security Systems Specialist, the Security Systems Technical Support Specialist is responsible for the delivery of professional technical services related to the security systems across the Senate Precinct (e.g., Integrated security software, technical security components (hardware), CCTV, communication systems, security database, screening and detection systems, etc.)

The Security Systems Technical Support Specialist provides first line technical support to clients either over the phone or on-site, coordinates second and third support from our partners, maintains the various security systems, troubleshoots technical issues, installs and configures and/or oversees the installation and configuration of new security systems.

Critères de présélection

- Completion of a post-secondary diploma (e.g. 2-year program) in a field related to the position AND a minimum of 2 years of work experience related to the position OR an acceptable combination of education and training AND a minimum of 2 years of work experience in a field related to the position.
- Experience in installation, maintenance, testing and integration of integrated security systems
- Experience troubleshooting, maintaining and supporting security systems and equipment
- Experience in providing technical advice and recommendations

Linguistic Requirements (see Qualification Standards)

 

- Knowledge of current security system standards and specifications
- Knowledge of security system operations and designs
- Knowledge of point monitoring and alarm control systems, CCTV, Intercom as well as computerized security systems and related software
- Knowledge of video surveillance systems, installation, programming and maintenance
- Knowledge of digital recording systems
- Ability to read technical drawings
- Ability to provide technical advice and recommendations
- Ability to demonstrate initiative
- Ability to work independently with minimal supervision

Competencies

Action management
Adaptability
Communication
Developing self and others
Judgement
Teamwork and cooperation
Integrity
Respect
Service

Asset Qualifications

-Knowledge of the organization of the Senate, its mandate and responsibilities, its particular status as Canadian parliamentary institution
- Knowledge of or experience in working with emergency notification systems such as Athoc
- Education in a field related to electronics

Organizational Needs

The Senate of Canada is committed to building and maintaining an inclusive workplace where all employees are provided full and equal access to employment, development, and advancement opportunities.

Conditions of Employment

Candidates must meet the condition of employment at the appointment phase and for the duration of their employment in this position.
Candidates must consent to supply personal information and obtain a secret security clearance in order to be eligible for appointment.

How to apply

Alternative selection tool methods and/or reasonable accommodation for special needs are available upon request.

Candidates may be asked to provide proof of educational credentials.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. You must consent to receiving e-mails from our system in your online profile.

The Senate of Canada reserves the right to retain a determined number of candidates who best meet the essential requirements of the position.
The Senate of Canada is a separate and distinct employer from the federal public service and is not subject to the Public Service Employment Act.

We thank all those who apply to this selection process.

The posting closes at 11:59 p.m. EST on the closing date stated above.